Liberty Technology switched to Acronis EDR primarily due to challenges with Cisco Secure Endpoint, including a steep learning curve, inadequate product support, and the inability to fully remediate threats. They needed a solution that provided comprehensive endpoint protection, was easy to use, and integrated well with their existing tools. Acronis EDR met these requirements, allowing them to improve efficiency and reduce their daily ticket load by 50%.

Acronis EDR has enabled Liberty Technology to perform fast and efficient remediation for their clients, ensuring that cyberthreats are thoroughly eradicated. The solution has cut their daily ticket load in half, allowing engineers to spend less time on repeat issues and more time on proactive security measures. Additionally, Acronis' integrated cybersecurity and backup features helped consolidate their vendor management, saving time and resources.

Acronis EDR enhances incident response by providing clear insights into how cyber events occur within the cyber kill chain, allowing engineers to make informed security decisions quickly. This clarity reduces the need for multiple technicians to investigate the same issue, streamlining the remediation process. As a result, Liberty Technology's engineers can address threats more effectively and efficiently.