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2025 Work Trend Index Annual Report
AI agents are poised to take on entire business processes; compelling business leaders to rethink operations, workforce design, and leadership roles. The "2025 Work Trend Index Annual Report" analyzes trends from 31,000 workers across 31 countries and identifies what it takes to become a Frontier Firm. Download the report to see what your business must do now to stay competitive, and contact Connection to discuss what a modern AI strategy looks like for your team.
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Intelligence on tap refers to the increasing availability of AI-powered systems that can reason, plan, and act autonomously. This shift allows organizations to scale their workforce capacity on demand, helping to close the gap between business demands and human capacity. With 82% of leaders confident in using digital labor to expand their workforce in the next 12-18 months, this transformation is set to reshape knowledge work significantly.
What are human-agent teams?
Human-agent teams represent a new organizational model where AI agents work alongside humans as digital colleagues. This collaboration allows employees to focus on higher-value tasks while agents handle specific responsibilities. As companies transition to this model, traditional org charts may evolve into dynamic Work Charts, enabling teams to form around goals rather than functions, thus enhancing agility and efficiency.
What is a Frontier Firm?
A Frontier Firm is characterized by its integration of AI and human-agent teams, allowing for rapid scaling and agile operations. These firms leverage on-demand intelligence and redefine roles within the organization, such as the emergence of the 'agent boss' who manages AI agents. As of now, 82% of leaders believe this is a pivotal year for rethinking strategies, with many organizations expected to begin their journey toward becoming Frontier Firms in the next 2-5 years.
2025 Work Trend Index Annual Report
published by Connection
Connection is a Fortune 1000 Global Solutions Provider that connects people with technology to enhance growth, elevate productivity, and empower innovation.
Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.
Our company has over 2,500 technical certifications that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.
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