Disparti Law Group uses Microsoft 365 and Copilot to serve clients faster | Microsoft Customer Stories
Serving clients efficiently while maintaining quality is a daily challenge. This customer story highlights how Disparti Law Group uses Microsoft 365 and Copilot to enhance collaboration, automate routine tasks, and respond to clients faster. Read the story to see how Copilot drives real results, and contact Connection to discuss how it can transform productivity in your organization.
How has Microsoft 365 improved efficiency at Disparti Law Group?
Since adopting Microsoft 365, Disparti Law Group has reported that routine tasks are now up to 50% faster, and employees are experiencing improved metrics. The transition to the cloud has enhanced collaboration and efficiency, allowing teams to work together in real time and reducing the volume of IT calls.
What role does Microsoft 365 Copilot play in daily operations?
Microsoft 365 Copilot is being used by employees to streamline various tasks, such as drafting standard operating procedures and summarizing work. For instance, tasks that previously took an hour can now be completed in about 30 minutes. This tool is expected to further assist intake specialists in processing claims more efficiently.
How has employee satisfaction changed with new technology?
Employee satisfaction has improved significantly since the implementation of Microsoft 365. Employees have expressed that they are much happier with the new tools, which have reduced frustrations associated with outdated systems. The decrease in IT calls also indicates a smoother experience for staff.
Disparti Law Group uses Microsoft 365 and Copilot to serve clients faster | Microsoft Customer Stories
published by Connection
Connection is a Fortune 1000 Global Solutions Provider that connects people with technology to enhance growth, elevate productivity, and empower innovation.
Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.
Our company has over 2,500 technical certifications that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.
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