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Total Economic Impact of Microsoft 365 Copilot for SMB
SMBs often face complex roles with limited bandwidth. This analyst report offers real-world insights into how AI is reshaping work for smaller organizations. Based on Forrester research, the report details how businesses are using Copilot to reduce operating costs, boost sales efficiency, and enhance employee satisfaction — all while improving margins. Download the report to see how the full findings could impact your business and contact Connection for tailored guidance on Copilot adoption in your workplace.
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Microsoft 365 Copilot is a generative AI assistant designed to help employees optimize their use of Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook, and Teams. It enables businesses to enhance productivity, streamline operations, and improve collaboration, ultimately leading to increased revenue and better employee satisfaction.
What are the projected financial benefits of using Microsoft 365 Copilot?
Businesses that adopt Microsoft 365 Copilot can anticipate a range of financial benefits. For instance, the projected increase in revenues can reach up to 6% due to faster time to market and improved customer satisfaction. Additionally, operational efficiencies may lead to reduced expenditures by up to 0.85%, translating to potential savings of $473,000 to $656,000 over three years.
How does Microsoft 365 Copilot improve employee experience?
Microsoft 365 Copilot improves employee experience by reducing mundane tasks and providing quicker access to relevant information. This leads to a decrease in employee attrition rates by up to 20% and accelerates new-hire onboarding times by up to 25%. As a result, employees can focus more on valuable work, contributing to higher job satisfaction and retention.
Total Economic Impact of Microsoft 365 Copilot for SMB
published by Connection
Connection is a Fortune 1000 Global Solutions Provider that connects people with technology to enhance growth, elevate productivity, and empower innovation.
Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.
Our company has over 2,500 technical certifications that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.
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