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2025 Work Trend Index Annual Report
Organizations are scaling AI quickly. How many agents per employee is too many? The Work Trend Index report explores the concept of the human-agent ratio and why getting it right is critical to maximizing productivity without overloading teams. Download this report to understand how businesses are balancing efficiency and oversight. Contact Connection for strategic guidance on leading your own AI transformation.
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Intelligence on tap refers to the availability of AI-powered systems that can reason, plan, and act autonomously, allowing organizations to scale their workforce capacity as needed. This shift is transforming knowledge work by enabling companies to rethink their operations and workflows, ultimately enhancing productivity and efficiency.
What are human-agent teams?
Human-agent teams consist of employees working alongside AI agents that assist with specific tasks. This model is expected to upend traditional organizational charts by creating dynamic, outcome-driven teams that form around goals rather than functions, allowing for more agile and impactful collaboration.
What is a Frontier Firm?
A Frontier Firm is characterized by its integration of AI and human-agent teams, enabling rapid scaling and agility. These firms leverage on-demand intelligence and reimagine workflows, positioning themselves to thrive in a landscape where 82% of leaders believe this is a pivotal year for rethinking strategies and operations.
2025 Work Trend Index Annual Report
published by Connection
Connection is a Fortune 1000 Global Solutions Provider that connects people with technology to enhance growth, elevate productivity, and empower innovation.
Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH.
Our company has over 2,500 technical certifications that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.
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